Osaka, Japan – A United Airlines Boeing 737-824 (registration N39297) operating as flight UA32 from Tokyo/Narita to Mactan–Cebu diverted to Kansai International Airport on Friday, September 12, 2025, following a fire alarm in the aft cargo compartment while cruising at 34,000 feet south of Japan.
The aircraft, carrying 142 occupants, declared an emergency around 18:30 local time and landed safely on runway 24L at Kansai at 19:08. After exiting the runway, the aircraft stopped on a taxiway, where an emergency evacuation was conducted between 19:29 and 19:41. Five passengers sustained minor injuries, such as bruises and scratches, during the evacuation.
Some passengers reported detecting a burnt smell in the aft cabin. However, no fire was found during the initial inspection. Airport rescue and firefighting services were on standby, but no fire-extinguishing activity was needed
Both runways at Kansai were temporarily closed. Runway 24R reopened at 20:15, while 24L remained closed until 02:30 the next morning, after the aircraft was towed. The closures led to two cancellations, four diversions, and one return to departure airport.
Japan Transport Safety Board (JTSB) has opened a serious incident investigation.
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